Privacy Policy

1. Who we are

Melanie Ruth Media is a photography and creative media business based at 628 24th Avenue, Villieria, Pretoria, 0186, South Africa. The main contact person is Melanie Mill. Privacy questions can be sent to info@melanieruthmedia.co.za.

2. Information you may provide

When you send a photography enquiry, the website may collect the details you choose to provide, including your name, email address, phone number, preferred photography service, preferred date, location and message about your photography requirements.

3. Why enquiry information is used

Information submitted through the contact form is used to receive, review and respond to your enquiry, discuss availability and requirements, and communicate about the photography or visual content service you asked about.

4. Contact form delivery

The website contact form sends enquiry information by email to info@melanieruthmedia.co.za using the hosting server's standard PHP mail function when that function is available. The website does not include SMTP passwords or a customer database.

5. Server logs

The web hosting environment may create standard server logs when pages are requested. Depending on the hosting configuration, these logs can include technical information such as IP address, browser or device information, requested page, date and time, and error or security information. Hosting log retention is controlled by the hosting environment rather than by this website's static files.

6. Essential cookies

The contact form uses a temporary PHP session cookie where the hosting environment supports it. This cookie is used for a CSRF security token that helps protect form submissions. It is not used by this website for advertising profiling.

7. Analytics and advertising tracking

At the time this website package was prepared, it does not contain Google Analytics, Microsoft Advertising UET, Meta Pixel or CRM tracking code. If tracking technology is added later, this policy should be reviewed and updated to reflect the technology actually in use.

8. Sharing and service providers

Enquiry information may pass through the web hosting and email systems needed to operate the website and deliver messages. Melanie Ruth Media does not use this website package to sell visitor information.

9. Security

The contact handler includes server-side validation, input sanitisation, email validation, header-injection checks, a honeypot and CSRF protection. No internet transmission or hosting environment can be described as completely risk-free, so reasonable care should also be taken in what sensitive information is submitted through a general enquiry form.

10. Your choices and requests

You can contact Melanie Ruth Media to ask about personal information you have submitted through this website, or to request correction or deletion where appropriate and subject to applicable legal or operational requirements.

11. South Africa

Melanie Ruth Media is based in South Africa. The handling of personal information should be understood in the context of applicable South African privacy requirements. This policy describes the functionality actually implemented in this website package and is not a substitute for legal advice.

12. Changes to this policy

This policy may be updated when website functionality, business practices or legal requirements change. The effective date shown above should be updated when material changes are made.

13. Contact

Melanie Ruth Media
628 24th Avenue, Villieria, Pretoria, 0186, South Africa
info@melanieruthmedia.co.za
+27 72 464 9022